GogoBet Privacy Policy — our commitment to protecting your information

GogoBet (https://gogobet.ws) is a trusted online gaming platform for players in Bangladesh. We believe that trust is the foundation of a great gaming experience — and at the heart of that trust is respect for your privacy.

This Privacy Policy explains what information GogoBet collects, why it is collected, how it is stored, and who can access it. By using any GogoBet service, you are deemed to have accepted the terms of this policy.

We never take your privacy lightly. Every policy has been crafted with your protection at its core. If you have any questions or concerns, feel free to reach out to our support team directly.

GogoBet only collects information that is necessary to provide our services. We do not ask for anything beyond that. The categories are detailed below.

Directly Provided Information (at registration):

• Full Name: For identity verification and account security.
• Date of Birth: To verify age and prevent minors from accessing the platform.
• Email Address: For account notifications and communications.
• Mobile Number: For OTP verification and security purposes.
• Payment Information: bKash/Nagad/Rocket/USDT — for processing transactions.
• Identity Document: A copy of your NID or passport for KYC verification.

Automatically Collected Information:

• IP address: For geo-location verification and security purposes.
• Device Information: Operating system, browser type, and screen resolution.
• Usage data: Games played, login times, and session duration.
• Transaction History: Records of deposits, withdrawals, and bets.
• Cookies & Local Storage: For session management and remembering your preferences.

Information collected at GogoBet is used for specific and limited purposes. The key purposes are outlined in the table below:

We will obtain your explicit consent before using your data for any purpose beyond those listed above.

GogoBet never sells your personal information. However, limited data sharing may occur in specific circumstances:

• Payment Processor: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• Game Provider: Minimal data may be shared with game software providers to ensure your gameplay functions correctly.
• Regulatory Authority: Data may be disclosed when required by licensing authorities or under legal obligations.
• Law Enforcement: Information may be disclosed to government authorities when required by court order or as part of an official investigation.
• Fraud Prevention: Fraud-related information may be shared with other licensed platforms to maintain security across the online gaming industry.

GogoBet follows industry-best practices to keep your data secure. Our security framework operates on multiple layers:

• 256-bit SSL/TLS Encryption: Every data transmission is fully encrypted — no one can intercept it in transit.
• AES Encryption: Sensitive data stored in databases is kept encrypted.
• Two-Factor Authentication (2FA): Add an extra layer of protection to your account.
• Regular Security Audits: Regular penetration testing is conducted by third-party security experts.
• Access Control: Only authorized personnel can access your data — secured with Role-Based Access Control technology.
• Firewall & DDoS Protection: Protections are in place to prevent attacks at the server and network level.
• Backup System: Regular data backups ensure that no information is ever lost.

Please keep in mind that no one can guarantee complete security on the internet. We do our utmost, but you should also keep your password safe and contact us immediately if you notice anything suspicious.

GogoBet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookies can be disabled through your browser settings, though doing so may affect the functionality of certain features on the site.

GogoBet does not retain data beyond what is necessary. A specific retention period is defined for each data type:

• Account Information: Retained while your account is active and for up to 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years as required by law.
• KYC Documents: Retained for 5 years after account closure.
• Chat & Support Logs: Retained for 1 year after the issue is resolved.
• Marketing Consent: Upon withdrawal of consent, your data will be deleted within 30 days.

Every registered GogoBet user has the following rights over their personal data. To exercise any of these rights, please contact our support team.

• Right to Access: You may request a full breakdown of all information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Data Portability: You can export your data in a machine-readable format.
• Right to Object: You can object to your data being used for marketing purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time.

GogoBet will respond to your request within 30 days. For complex cases, this may extend up to 60 days, and you will be informed of the reason.

GogoBet strictly prohibits account registration by anyone under the age of 18. Protecting minors is one of our top priorities.

• Age verification is mandatory at the time of registration.
• Age is re-verified during the KYC process.
• If a minor's account is identified, it will be immediately suspended and any deposited funds will be returned.
• Parents are advised to use parental control software on their devices.

GogoBet may update this privacy policy as needed — revisions may occur due to regulatory changes, new services, or security improvements.

• Advance Notice: You will be notified by email at least 7 days before any significant changes take effect.
• On-Site Notice: A clear notification will be displayed upon logging in to the platform whenever changes are made.
• Date of Update: The date of each revision will be noted at the top of this page.
• Previous Versions: A copy of the previous policy will be provided upon request.

Continued use of GogoBet after any changes takes effect means you accept the updated policy. If you do not agree with the changes, you have the right to close your account.

For any privacy-related questions, requests, or concerns, feel free to reach out to us. Our dedicated Privacy Team will look into your matter promptly.

• Email: support@gogobet.ws
• Support: Platform live chat — available 24/7.
• Response Time: 24–48 hours for standard requests, up to 30 days for complex cases.